The Case of the Insurance Man Who Couldn’t Open Photos (must read in reverse order – the conversation was too long for a screenshot):
I was able to drag and drop them into a different folder and then I could play with them. Can‘t open and work with them in the zip folder. Maybe this is a freshman mistake.
On Wed, Sep 3, 2014 at 10:42 AM, David <david@deathtothestockphoto.
Hmm yeah we haven’t seen that before.Can you try this link and see if after you open the zip folder it performs for you any better?Thanks!
On Wed, Sep 3, 2014 at 10:41 AM, Brett Cohrs <firstname.lastname@example.org> wrote:
Dropped them in my Dropbox and tried to open. I can open in a viewer, but it won’t allow me to open in Microsoft Picture Manager or drag and drop in Canva.The thumbnails won’t even show. I can only open in Windows Photo Viewer, but can‘t do much else with them.These are free, so I don’t wan to incur too much Cust Svc from you guys. I appreciate your answering my email.I feel like I’ve been able work with them in the past….ᐧ
On Wed, Sep 3, 2014 at 10:33 AM, David <email@example.com> wrote:
Hey Brett,Were you able to download the full pack? Should be no issue!
On Wed, Sep 3, 2014 at 10:19 AM, Brett Cohrs <firstname.lastname@example.org> wrote:
Hi!Are these photos somehow locked?I’m trying to work with one in Canva and can‘t seem to drag and drop.If they are simply for background/desktop images, that’s fine. But if you are allowing us to play with them some, then I’m stumped. 🙂Thank you!Brett