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November 3, 2014 by Brett Leave a Comment

Lessons from (and about) Public Speaking

I’ve remained faithful to my current commitment to read or listen to quality, skill-sharpening, mindset-improving content daily.

Unfortunately, I’ve run into a hiccup keeping up with the ‘writing about it’ part of the challenge.

A little less than a week ago, I was wrapping up preparation for a speaking gig. I’ve had short 10-15 minute presentations that were, more or less insurance coverage synopsis talks. I’ve helped team teach 3-4 hour workshops on developing insurance programs for nonprofits and human service organizations.

For some reason, this presentation consumed every gap in my schedule. Thankfully, the preparation helped the talk to go (as far as I could tell) relatively well.

Here are a few lessons I learned about prepping for a speaking opportunity – an opportunity that came about only because of this current 6 month challenge.

  1. Start preparing before you have an opportunity: If you have any inclination toward using speaking or teaching as a marketing tool or value-add for clients, start preparing before an opportunity presents itself. For instance….
  2. Practice in safe environments: Join Toastmasters (the sheer amount of speaking time you can log is helpful) or take opportunities with colleagues to present on relevant work topics.
  3. Draft content: What do your best clients need to know about? What is your message? Start outlining content.
  4. Create 3-5 standard talks: Develop inventory. Have 3-5 topics you could speak 10-30 minutes on each. Make them easy to tailor to different situations.
  5. Choose your technology: Do you have a laptop, a clicker, a working knowledge of Keynote or Powerpoint? One of my biggest hurdles was figuring out how to navigate a PC desktop at work with Powerpoint with a Macbook and Keynote at home.
  6. Watch TED talks:  Get to know a non-slide-ument, more aesthetically pleasing way of presenting that might allow you to better engage your listeners vs. encouraging them to read your slides along with you.
  7. Study and read: I loved reading Nancy Duarte’s Resonate and slide:ology: The Art and Science of Creating Great Presentations along with Carnegie’s Stand and Deliver. I also picked up a few great pointers from Michael Hyatt’s podcast on effective slide presentations and the archives of What the Speak with Bryan Kelly (I can’t tell if this podcast is defunct or not. It’s great stuff, and I hope it will make its way back soon).

It’s difficult to plan before a tangible opportunity – as I would know since I didn’t plan until I got this opportunity approximately 4 weeks prior to the speaking engagement date.

I’m now inspired to pull together a few relevant talks, both geared toward professionals in my industry and toward professionals in the market that I serve.

Most of what we do as professionals might affect others, but it isn’t out in front of others. The prospect of laying an egg in front of 150 decision-makers can be daunting and all-consuming. Preparing early can help to avoid some of the stress.

What have you been doing to prepare for possible opportunities to present? Do you already present on a regular basis?

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Today’s Listening and Reading

Duct Tape Selling by John Jantsch 

I’ve finished the book and hope to write up a book review soon. It’s a great Genesis to maps handbook for a sales and marketing process that considers the best of sales 1.0 along with considering cutting edge tools and buyer styles.

Content Curation Drives Us Nuts, Apple Makes Life Difficult But Wine Saves The Day – WebSearchSocial Podcast with Ralph and Carol Lynn Rivera.

In case you want a different take on content curation practices… a take that differs from the standard line that you have to push out 80% content of others vs. 20% content of your own, then you’ll have a friend in the Riveras. It do appear to be a hill worth dying on for the pair (grammar error intended). Actually, it’s not so much about battling this one marketing urban myth. From what I can tell, it’s more about being intentional about what actually works as it relates to overall marketing goals.

That’s what I like about the Riveras and Web.Search.Social: While they obviously love content and social media marketing, they love being effective even more. They are a worthy listen for anybody who wants to hear about social and other tech-based marketing from professional marketers who use the new tools vs. folks who use the new tools and fancy themselves as marketers just because they know how to schedule tweets.

BTW…. I feel like I’ve heard the 80%-20% rule apply more to ‘give value’ vs. ‘ask for the sale’ instead of content curation vs. content creation. I think many marketers falsely equate ‘give’ with ‘curate’.

Unprecedented and Be Rich – North Point Community Church

Megachurches get a bad rap. I encourage you to watch or listen to one or both of these, especially the ‘Be Rich – 2014’ sermon, where a church challenges its parishioners to give over $2MM on one Sunday, funds that go straight out to local, national, and international charities. In the words of Monopoly, the funds do not pass go (or go to jail, actually), they go directly to the charities.

The business lesson in these two sermons? Be absolutely committed to your mission, whatever that happens to be.

The Owner’s Mind Podcast – Chris Brogan

Great interviews with Rorke Denver (from 10.13.14) and the authors of Same Side Selling, Ian Altman and Jack Quarles.

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That should do it for now…  What did you learn, listen to, or read today? 

 

Filed Under: Content Creation Experiments, Marketing Experiments, Sales Experiments Tagged With: andy stanley, carol lynn rivera, chris brogan, ian altman, jack quarles, john jantch, michael hyatt, nancy duarte, north point community church, presentations, public speaking, ralph rivera, rorke denver, websearchsocial

October 10, 2014 by Brett Leave a Comment

Keystone Habits and Getting Stuff Done

Keystone Habits and Getting Stuff Done
Daily Routine
Daily Routine

If you’ve never read The Power of Habit by Charles Duhigg (affiliate link), you should stop reading this blog right now, head to Amazon, and buy the book. Then you should come back and read this blog post while Whispernet shoots it to your Kindle or the shipping process begins.

Today I listened to the Andy Stanley Leadership podcast that referenced Duhigg’s book.  I’d forgotten how powerful keystone habits are.

Keystone habits are habits that trigger a series of related behaviors: You go for a run first thing in the morning, and that triggers eating a healthy breakfast, more energy, and more effectiveness at work.

When I was only doing sales, I found that if I make 5-10 cold calls near the beginning of the day, it focuses me on revenue producing activities the rest of the day.

Over the last couple days, I’ve been diligent in abiding by the daily routine listed above. If I commit to the habit of attacking the most important task of the day, then the rest of the day nearly takes care of itself.

Not only does more stuff get done, but more of the right stuff gets done.

What is your keystone habit? What is a habit that you have (or should have) that triggers related positive behaviors?

 

Filed Under: Productivity Experiments, Sales Experiments Tagged With: andy stanley, charles duhigg, keystone habits, productivity

October 6, 2014 by Brett Leave a Comment

Exceed Expectations

I had a problem in high school. I was smart. But I was also dumb.

I focused on one thing: Getting A’s. I got so many A’s that I ended up as the valedictorian of my class. I beat out the Yang sisters. They are probably beating me out right now in their careers. How do I know? Because they aren’t on Facebook. Anybody who has resisted that time-sucking website has to be doing well for themselves. (Just Googled them. They are doctors. Doctors who do a lot of research. They win.).

Anyway, I had a very simple, but narrow goal: win a trophy. My plan included taking as many Advanced Placement classes as possible to get the additional point on my GPA for each class.

AP Calculus, English, History, German, etc. German was my ace in the hole. I succeeded. If it weren’t for my B’s in typing/computer class in the 10th grade, it would have been no question.

I met my expectation because I knew how to game the system.

I Did Not Exceed Expectations

I made no connection between this goal of valedictorian to understanding what it means to create value for people. I sincerely believe that every high school student should take a class in sales and the idea of creating value. I don’t know what that class would be called, but it should be imperative. New home construction and remodeling should also be a required class given my recent struggles.  But I digress.

Average or Exceeding Expectations?

Today, I listened to a sermon that was all about living above mediocrity and exceeding expectations.

The preacher’s point was that we all tend to try to find what the expectations are and meet them. We don’t go any further. We punch the time clock, put in our hours, try to politic and do damage control if someone complains about us, and then we punch the clock and head on home.

We become average by working that way. Meeting expectations or bumping up against them is where most of us live.

The challenge of the sermon was to exceed expectations. Can we actually do more than what is expected? Can those of us who work, get such good, high quality and effective work done in a shorter period of time that we wow our clients and managers and still can get home to serve our families and spend more time with our kids?

  • Can we anticipate needs before they happen?
  • Can we offer to help the obviously struggling coworker?
  • Can we send a hand-written note?
  • Can we finish a project a week ahead of time (this one, admittedly, is a struggle for me)?
  • Can we smile more, make more phone calls, listen more closely, offer more good ideas?
  • Can we get to work earlier? Stay later? Or get home earlier and help out?
  • How can we exceed what is expected of us?

When I was in high school, I knew what I could do. I did enough to do well on tests. Heck, sometimes teachers can be overly generous to students who are supposed to excel. I’m sure I benefited from a bit of bias here and there.

We will never train ourselves to exceed expectations by setting and achieving and manipulating goals.

Exceeding Expectations isn’t about numeric goals, it’s about creating value

Exceeding expectations isn’t about arbitrary measurements. It’s all about creating value for people. Period.

More than likely, it also means shedding some commitments. We can’t exceed expectations when we try to do too much for too many people.

How can I create so much value for people that even buying insurance becomes a pleasure? (Now that is a goal that would definitely exceed any and all expectations).

What can you do to exceed expectations today?

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Today’s Action Item: I know this isn’t very sales-y, but given a major home repair situation, I wanted to make sure I got home in time to spend time with the family and then do some work on my bathroom project. The expectations are that I will only work on it during the weekend or when I have a seasoned DIYer to help. I measured and cut a bunch of stuff.

It might not sound like much, but in my world, that’s ridiculous value addition to this home.

Today’s Listening

What Are You Waiting For? – College Wesleyan Church, Rev. Steve Deneff – When we are going through the muck of life, do we just sit around and take it passively or do we over-aggressively fight… or do we wait actively? Do we allow the muck of life to change and refine us while we pray and hope for changes for the better?

Comfort Zone, Part 6 – In the Meantime, Andy Stanley (North Point Community Church) – Strangely dovetailing with the Deneff sermon referenced above. In this sermon, Stanley implores us to allow our ‘waiting room’ experiences – those times when we needed God’s comfort – to comfort others

Exceeding Average, Part 1 – Anything but Average, Joel Thomas (North Point Community Church) – You need to click that link and just watch the opening video prior to the sermon. This video itself will give some great ideas about how to exceed average.

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This blog is a response to Dan Miller’s unintentional challenge from his podcast on August 15, 2014: If you read or listen to 30 minutes of quality content a day, you’ll double your income. 

From September 1, 2014 through March 1, 2015, I will be doing the following:

  1. Listening or reading to 30 minutes of success, growth, business, spiritual, or other mindset-shifting, skill-sharpening content.
  2. Selecting one action item from that content (with some leeway to select an action from a previous day’s content).
  3. Doing that one action.
  4. Writing about the action or some other idea from the reading and listening of the day. 

Filed Under: Mindset Experiments, Productivity Experiments, Sales Experiments Tagged With: andy stanley, college wesleyan church, creating value, exceeding expectations, joel thomas, north point community church, steve deneff

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Hello!

Brett the sales experimenter and the challenge accepter Brett - Sales and Marketing Experimenter. I'm a reluctant sales professional. I didn't start out my career in sales and marketing, but I've grown to enjoy it. Here I discuss marketing, sales, productivity, and mindset experiments that will hopefully yield greater results and a more deeply satisfying sales career.

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Recent Posts

  • Is Sales Your Calling?
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