The Sales Experiment

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July 15, 2015 by Brett Leave a Comment

Is Sales Your Calling?

I know a few guys who love sales as a craft. They love selling. They consider it an art. They don’t necessarily care what they are selling (as long as it works, solves problems, and is ethical). They just love opening relationships and closing deals.

To them, sales is their calling.

But for many of us? Sales is a tool. Being in the sales profession is a means to an end.

We sell because it’s the best way we’ve found to support our families.

We sell because we’ve been sold hard on a particular product that we want the world to know about.

We sell because we are so passionate about a particular target market and feel our service can radically help that market.

We sell because selling can be a creative endeavor.

I love the story that Todd Henry tells about former running back Curtis Martin in his book Die Empty: Unleash Your Best Work Every Day.

Henry recounts that Martin didn’t love football but he loved that being excellent in football allowed him to start a foundation that helps single moms and disadvantaged youth.

To quote Martin’s Hall of Fame induction speech: “I knew the only way I was going to be successful at this game called football is if I played for a purpose that was bigger than the game itself, because I knew that the love for the game just wasn’t in my heart.”

We Don’t Have to Be Passionate about Sales to Be Excellent in Sales

And I repeat: You don’t have to be passionate about sales to be excellent in sales.

[Tweet “You don’t have to be passionate about sales to be excellent in sales.”]

But you and I both have to discover a few things that will spur excellence.

  1. A Why: You have to discover an overall purpose. I won’t go so far as to say you must discover a purpose for your life (not a bad idea). But you do have to discover a compelling driver for you to do excellent work at your day job, even if that day job doesn’t consists of tasks you love to do. (Resource: Simon Sinek’s Start With Why)
  2. An Approach That Works for You: One source of misery for sales pros is the temptation to believe you must have a certain personality type. You must look like a specific high performer. You gotta be a hunter. All the cliches.  While there may be some truth that certain personalities can be helpful, I do not believe it’s true that you must have a certain personality type. There are people and organizations that will benefit from what you bring to the table. Spend time clarifying the way you want to approach sales tasks and processes. Be creative.
  3. Good Habits or Self-Discipline: The key ingredient for sales is to learn to take consistent action. Honestly, even wrong consistent action is better than spending too much time trying to decipher what the right action might have been. Sales is an experiment. You go all in with a specific prospecting method and iterate and pivot and improve as you go. You can’t really break sales. But you can procrastinate, get distracted, do paperwork that doesn’t need to be done, etc.

Sales Does Not Have to Be Your Calling

I’ll just admit it. Sales, to me, isn’t my calling. I appreciate what being in the sales profession allows me to do for people in my life and for my clients. I love helping people and organizations achieve their goals. I love playing around in the world of marketing.

Don’t fret. Don’t allow the fact that you might have had different plans when you graduated college to turn you sour on your sales career. Make your own connections between your day job and your calling. You might find that that day job becomes more than a job.

Filed Under: Mindset Experiments, Sales Experiments Tagged With: calling, curtis martin, die empty, mindset, sales, Todd Henry, vocation, work

April 3, 2015 by Brett Leave a Comment

What is Your Competitive Advantage?

What is your competitive advantage?
What do you do that nobody else can do in exactly the same way?
If at first you can’t identify one, surely you can identify a gap between what your clients and prospects need and what your competitors provide?
Here are some possible gaps:
  1. Customer service
  2. Timely delivery
  3. Personality
  4. Unique experiences
  5. A vision for applying the product or service to the client’s business goals
  6. Style and flare

What is the industry standard for delivering your product or service?

My guess is that the standard is mediocre. My guess is that there are a ton of ways that you can stand out if you put a little effort in certain areas.

My guess also is that you already stand out but you fail to leverage your unique stand out-ness.

Identify Your Competitive Advantages

Think about the gifts you bring to the table. You do bring gifts to the table, by the way. You bring unique perspectives to the table. When you walk into a client’s office, your background and personality and character are different than any other vendor or sales pro that will be walking into the same office.
Leverage those differences. Lean into your uniqueness.
Steal good habits and processes and good ideas. But don’t mimic others’ personalities. This will dilute your ability to use your competitive advantage.
Where does your competitive advantage come from? What are the sources of your competitive advantage?

The Low-Hanging fruit: A Unique or Exclusive Product

Your exclusive access to a product. AT&T leveraged this around the iphone when that originally came out.  In my world (insurance), State Farm or AllState agents can leverage their exclusive access to their products to their benefit. They can glom onto the marketing machines created by their home offices. They can get really, really good at knowing their product.
If you have exclusive access, you can lord that over prospects… or use it like a kind, compassionate king would use his ability to control for good vs. evil.

The Not-So-Low-Hanging Fruit:  Your Product and Industry Knowledge

Your expertise: You can study your market. You can study your product lines. You can gain insight into the needs, desires, and pain points of your prospects. You can solve their problems by your sheer understanding of the issues at stake.
You can develop this expertise. You can study and learn and take advantage of training so that you can leverage your knowledge as a competitive advantage over other providers who don’t have the patience for such things.

Your True Competitive Knowledge: Who You Are

Who you are: That’s right. While you may assume that your competitive advantage is all about your product or your knowledge of your product, I believe your personality and character and perspective and unique gifts, skills, and abilities are your true competitve advantage.
Unscientific though my research is, I can look around my office and see what serves the successful producers and salespeople.  They all inadvertently take advantage of their relationship skills, personality types, and backstories. Ability to relate and be empathetic. Even creed and beliefs, both religious and political.
They don’t manipulate based on their uniqueness. They are authentic and that authenticity results in genuine connection.
Follow your organization’s protocols and processes and standards, but clothe those things with your special flare.
Make sure you can sell a quality product, even if it isn’t unique or exclusive. Makes sure you know your product and industry well, better than anybody else.
But most of all, lean into your own sales voice – your personality, your skills, your perspective. That’s your competitive advantage.
——————————-
This post was sparked by an off-handed comment by Abel James on Lewis Howes’ School of Greatness Podcast (Transform Your Body, Learn to Eat, and Unplug Your Life). 

Filed Under: Mindset Experiments, Sales Experiments Tagged With: competitive advantage, mindset, sales, sales mindset

March 3, 2015 by Brett Leave a Comment

A Sales Lesson from Green Eggs and Ham

A Sales Lesson from Green Eggs and Ham

Green eggs and ham

It’s not what you think.

It’s not Sam-I-Am’s ridiculous persistence (although there’s a lesson there, to be sure).

The sales lesson is in Dr. Suess’s economy of language.

He only uses 50 words in the children’s favorite. Yet he tells a complete story.

He does not waste a word. He uses each to move the story forward and create compelling interest. You want to know what’s going to happen. You want Sam-I-Am’s pluck to win in the end.

The rhythm and rhyme drives the action.

Again… only 50 different words, used perfectly.

The Sales Lesson

Get to the point. Use few words. Use them effectively. Focus them like a laser on the value you create for your client.

Be interesting and tell a good story, but don’t waste or use unnecessary words…or your client’s time.

——————–

In honor of Dr. Seuss’s recent birthday. 

Filed Under: Content Creation Experiments, Sales Experiments Tagged With: copywriting, dr. suess, green eggs and ham, sales, Selling, theodore geisel

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Hello!

Brett the sales experimenter and the challenge accepter Brett - Sales and Marketing Experimenter. I'm a reluctant sales professional. I didn't start out my career in sales and marketing, but I've grown to enjoy it. Here I discuss marketing, sales, productivity, and mindset experiments that will hopefully yield greater results and a more deeply satisfying sales career.

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Recent Posts

  • Is Sales Your Calling?
  • I Must Be Ruthless about My Time
  • 4 Ideas for Leaders with No Leadership Position
  • 10 Reasons Why Corporate Culture Determines Sales Success
  • 3 Productivity Lessons from the Movement Marketing Summit (So Far)
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Recent Posts

  • Is Sales Your Calling?
  • I Must Be Ruthless about My Time
  • 4 Ideas for Leaders with No Leadership Position
  • 10 Reasons Why Corporate Culture Determines Sales Success
  • 3 Productivity Lessons from the Movement Marketing Summit (So Far)

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